Our Privacy Policy - Your Information Matters to Us!

Privacy Policy

Your Information Matters to Us!

Welcome to Elysian Crystals! Here's a straightforward look at how we handle your personal information when you visit our site or make a purchase.

What We Collect:

  • Device Information: We automatically collect info about your device, like IP address and browsing history.
  • Order Information: When you buy something, we collect details like your name, address, and payment info. We do not collect any Debit or Credit Card information.

How We Use It:

  • We use Order Information to process your orders, communicate with you, and prevent fraud.
  • Device Information helps us improve our site and ensures a secure shopping experience.

Sharing Your Information:

  • We share your info with third parties for analytics (like Google Analytics) and to fulfill legal obligations.

Your Rights:

  • If you're in Europe, you can ask to access, correct, or delete your personal information.

Data Retention:

  • We keep your Order Information unless you ask us to delete it.

Changes to Policy:

  • We may update our policy, and we'll let you know if there are significant changes.

Questions or Complaints:

  • If you have questions or concerns, reach out to us at elysiancrystalsuk@gmail.com or by mail at Elysian Crystals, 15 Pankhurst Court, Terry Road, Crawley, RH11 9LA, U.K.

Your privacy is important to us, and we're here to help!