Your Questions Answered
Will I receive the crystal shown in the photograph?
Yes — unless otherwise stated, the crystal shown in the photographs is the exact piece you will receive. Images are taken in natural daylight; however, slight colour variations may occur due to lighting or screen settings. If you’d like additional photos or have any questions, please feel free to get in touch.
Are your crystals genuine?
Yes. All of our crystals are authentic and sourced from trusted suppliers. We prioritise quality, transparency, and responsible sourcing. If a crystal is man-made or treated, this will always be clearly stated in the product description.
How do I choose a crystal?
Many people choose a crystal simply by noticing which pieces they feel drawn to — whether through colour, shape, or overall feel. Others prefer to browse by intention, room, or use. There’s no single “right” way to choose a crystal; the best choice is the one that feels right to you or the person you’re buying for.
If you’d ever like guidance, we’re always happy to help.
How should I care for my crystals?
Crystals should be handled with care, as natural stones may have edges, inclusions, or surface features that are part of their character. To keep them looking their best, gently clean polished pieces with a soft cloth and use a soft brush to remove dust from natural crystals and clusters.
How you choose to display or enjoy your crystals is entirely personal.
Are crystals suitable for children and pets?
Crystals are decorative objects and should be handled carefully. Smaller pieces may present a choking hazard and are not suitable for young children. Please keep crystals safely stored and out of reach of children and pets.
How long have you been trading?
Elysian Crystals was founded in 2020. Fiona has been working with and collecting crystals for over 20 years and personally selects each piece with care and attention to quality.
Important Note
Information shared by Elysian Crystals is for general interest and personal reference only. Crystals are not intended to diagnose, treat, or replace professional medical care.